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October 16, 2018

BookingBug and Field Dynamics Partner to Transform Customer Experience for Local Government

BookingBug, market leading experts in customer journey unification management solutions, and Field Dynamics, a leading technology specialist delivering advanced analytics and diagnostics to large field-based organisations, announced a joint partnership today aimed to transform the way UK councils, healthcare and education providers drive best in class experiences across digital and physical touchpoints, while meeting Government Digital Service accessibility standards.

 

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June 19, 2018

Oriental Bank Reduces Wait Times 50 Percent and Increases Service with BookingBug

BookingBug surveyed 2,000 financial consumers in the U.S. and the U.K. to gain a deeper understanding of their behaviors and opinions on modern banking. The research exposes a wide disparity between how consumers prefer to conduct their banking – whether through physical branches, online applications or a hybrid interaction of both – and outlines key tactics for banks to implement to stay competitive.

 

 

 

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